Support
Current version: 1.1.5
Help, contact, backup reminders, and guidance for Spark Note 1.1.5, including English support and automatically saved drafts.
Spark Note 1.1.5 的協助、聯絡方式、備份提醒，以及英文支援與草稿自動保存說明。
Before Reinstalling
Export a JSON backup from Spark Note settings if you want to keep your notes.
如果你想保留筆記，重新安裝 app 前請先從 Spark Note 設定中匯出 JSON 備份。
Spark Note is a local-first note app with Traditional Chinese and English support. Unsent note drafts are saved automatically. Notes remain on your device unless you unlock Pro and explicitly enable private iCloud sync. Manual backup files remain controlled by you.
Spark Note 是一款支援繁體中文與英文的本機優先筆記 app，會自動保存未送出的筆記草稿。除非你解鎖 Pro 並自行開啟私人 iCloud 同步，筆記都會儲存在裝置上；手動備份檔仍由你自行管理。
If you need help with Spark Note, email the developer at zis.tech.support@gmail.com.
如果你需要 Spark Note 的協助，請寄信給開發者：zis.tech.support@gmail.com。
You can also visit the Spark Note app page for product information and quick links.
你也可以前往 Spark Note app 頁面 查看產品資訊與快速連結。
Please include:
回報問題時，請盡量提供以下資訊：
Before reinstalling the app or replacing your device, export a JSON backup from Spark Note settings if you want to keep your notes.
如果你想保留筆記，重新安裝 app 或更換裝置前，請先從 Spark Note 設定中匯出 JSON 備份。
If a previous Pro purchase is not recognized, open Spark Note settings, enter the Pro page, and choose Restore Purchases. iCloud sync requires an active iCloud account and remains off until you enable it.
如果先前購買的 Pro 沒有被辨識，請開啟 Spark Note 設定、進入 Pro 頁面並選擇「恢復購買」。iCloud 同步需要有效的 iCloud 帳號，並會維持關閉直到你自行開啟。